1.How long will it take to receive my order?
On average, it takes 2 business day for order to get process and any other 5-10 business days to receive your order. Some items will arrive soon and some may arrive a little later. Please be patient. Please note that business days do not include Saturday, Sunday, and regulatory holidays.
2.What happens if Customs holds my package?
We are sorry, but there is nothing we can do if this happens. A situation like that very rarely happens so customers should feel very comfortable ordering. We always ship using the safest and most reliable methods. Please refer to Customs website for additional information.
4.What if I don't receive my order within the promised time period?
PLEASE EMAIL US! We are not here to steal anyone's money. Items are usually sent out the next day and don't usually take the full amount of time we promise. Also keep in mind that mail might take a few extra time around any major holidays. If you haven't received your item within 7-20 business days please make sure you e-mail us so we can straighten out the issue immediately.
5.Do you have this style or color?
If you don't find the style or color on the site,please email us with the related picture,name,etc.We would like to find them for you.
